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As a web developer, one of the most dreaded tasks is dealing with team and client feedback. You build a website, perform a certain level of testing to make sure it looks and performs correctly and then turn it over for team and client review. At that point one of two things happen. A, the site is perfect, across all browsers and devices. Or B, something breaks, something needs to get changed, someone notices it doesn't work on their shiny new device. A never happens (at least not in my 15+ years of experience). B is a pain to deal with.

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Feedback, it's a blessing and a curse. Every web designer and developer knows that at some point you need to get feedback from your team and your client during website development. The problem is the countless ways that feedback is sent: emails, spreadsheets, text messages, project management software. Once you ask for feedback you spend all of your valuable time trying to manage it instead of doing something useful with it.

"The alternative is email hell or having really shoddy communication. I can trace just about every client problem I've ever had down to poor communication, and any tools or processes in place to counter that are a win in my book."

The problem isn't the feedback, the problem is a lack of good, easy to use tools to leave and manage the feedback.

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