For a web designer or developer the most treacherous part of a project often starts just after the first client review. That's when the feedback starts to come in. Sometimes it comes like a gentle trickle, sometimes it comes like a raging river, but it always comes in. Having a good feedback system in place can be the difference between keeping a client and team happy or having a project go completely off the rails with communication breakdowns.
Over the past fifteen years in web development I have seen everything when it comes to clients and teams managing feedback during web projects. I have actually had printed copies of webpages with red marker highlights dropped on my desk. In an effort to give and get feedback as quickly as possible many teams resort to rudimentary, manual processes that quickly breakdown and frustrate everyone on the project. Thankfully there is a good solution available (spoiler alert PageProofer), but let's look at a few examples of the bad feedback I have seen and what you should try to avoid.
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